# Captain Node VIP Ticket Refund Instructions

## Instructions

Dear Voyagers,

We previously opened a presale for Captain Node early bird vouchers through some channels.

We have found that some users from our partner channels are from legally protected regions (including but not limited to China, the United States, etc.). Please note that these users are also subject to Tabi Node's KYC restrictions. **Users who cannot pass KYC verification will not be able to claim their mined rewards.**

Tabi is committed to adhering to the compliance requirements of various countries/regions. Therefore, we will support these users in applying for a refund of their Captain Node VIP Ticket.

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**Warning:** For users from countries which are not supported by KYC, if they do not request a refund by the deadline, they will have to be personally responsible for any and all consequences.

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**Refund Application Deadline:** June 30, 2024

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**Refund Process:** Users who have purchased early bird vouchers and are from countries that are not supported by KYC, please provide the following information and send it as an email attachment to **<refund@tabi.lol>**. We will return the ETH used to purchase the early bird vouchers to the original payment address within 7 days from the deadline.

1. Ethereum address used to purchase the early bird voucher
2. Front side of your ID card (example below)

<figure><img src="https://rsrwqlwga4a.jp.larksuite.com/space/api/box/stream/download/asynccode/?code=MDE4ZmE3OTFjMjk3ZDAxN2I3MzcwYzRmMWE4YzE3OGFfQ0xWcU5mZzEyb0JZd0RVaEFwVTB1RHlQYjBLejlsa1VfVG9rZW46TTR1eWJjREdwb1RQbVp4S1BEd2pLVXI4cGNnXzE3MzM4MDMyNDI6MTczMzgwNjg0Ml9WNA" alt=""><figcaption></figcaption></figure>

3. Back side of your ID card (example below)

<figure><img src="https://rsrwqlwga4a.jp.larksuite.com/space/api/box/stream/download/asynccode/?code=MmQ5NDBlODMzZDU3MGExY2Y4OGM5ZTU4NzU4OWI5YjdfcjhqYWFRWUFMaEg5akxsd0tUaFdPakR5dk1SaDd0T3NfVG9rZW46SnJiNWJGWExsb2YzQnl4VjZUOGpuUmZMcGtiXzE3MzM4MDMyNDI6MTczMzgwNjg0Ml9WNA" alt=""><figcaption></figcaption></figure>

4. Photo of yourself holding your ID card (example below)

<figure><img src="https://rsrwqlwga4a.jp.larksuite.com/space/api/box/stream/download/asynccode/?code=OWVkMTZjMmY4MDZhZDhmMTFkZjVkNTJkNDNlOGI3ZTNfcFFJbVZEdU92bFhqMkF5RzBnUlZ6OHhJOG5xaHE3ZFRfVG9rZW46UFpuTWJFVVRKb3NqZ3d4Ylp0Y2pGcnVscDNjXzE3MzM4MDMyNDI6MTczMzgwNjg0Ml9WNA" alt=""><figcaption></figcaption></figure>

## List of Countries That Are Not Supported by KYC

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Afghanistan

Angola

Canada

Central African Republic

China

Congo

Congo (Dem. Rep.)

Cuba

Côte d'Ivoie

Guinea-Bissau

Iran

Korea (North)

Lebanon

Liberia

Libya&#x20;

Mali&#x20;

Myanmar&#x20;

Nicaragua&#x20;

Somalia&#x20;

South Sudan

Sudan&#x20;

Syrian Arab Republic&#x20;

United States&#x20;

Venezuela&#x20;

Virgin Islands of the United States&#x20;

Yemen&#x20;

Zimbabwe&#x20;

Crimea region of Ukraine&#x20;

Donetsk People's Republic (DNR)&#x20;

Luhansk People's Republic (LNR)&#x20;

Somaliland